Upon entering, an intake assessment is made with the resident. Within about two business days, a joint resident and staff Treatment Plan is developed.

This determines what is the most pressing need of the resident as it affects his job search. Job placement assistance though SC Job Service is enhanced with a bank of computers at the residence with professional resume software installed.

In addition with the Palmetto House's membership in the Dorchester Chamber of Commerce, residence have access to members only computer training classes.